Shipping policy
Shipping Policy
Order Processing Time
All artwork and prints are made to order.
Orders are typically processed within 3–7 business days before shipping. Processing times may vary during holidays, sales, or high-demand periods.
Production begins once your order is placed.
Shipping Rates
We currently ship within the United States only.
Standard shipping is charged at a flat rate of $5.99 per order.
Expedited shipping options may be available at checkout for an additional cost. Rates for expedited shipping are calculated based on the carrier and destination.
Estimated Delivery Time
After production is complete, delivery typically takes:
-
3–7 business days within the United States
Please note that delivery timeframes are estimates and are not guaranteed.
Tracking Information
Once your order ships, you will receive tracking information via email.
It may take 24–48 hours for tracking updates to appear in the carrier’s system.
Shipping Delays
We are not responsible for delays caused by:
-
Postal carriers
-
Weather conditions
-
Customs processing
-
Natural disasters
-
High shipping volume periods
-
Other circumstances beyond our control
Estimated delivery dates are provided for guidance only.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the item.
We are not responsible for orders shipped to addresses entered incorrectly by the customer.
Lost or Stolen Packages
If tracking shows your order as delivered but you did not receive it, please contact the shipping carrier directly.
Once an order is marked delivered, we are not responsible for lost or stolen packages.
If a package is confirmed lost in transit by the carrier, please contact us and we will assist you in resolving the issue.
International Shipping
We currently ship within the United States only.
International shipping may be offered in the future.
Contact Information
If you have questions regarding shipping, please contact: lajoiecreate@gmail.com